Terms and Conditions of Use for Galenoravex

Welcome to the Galenoravex website. By browsing and using our platform, you accept and agree to be bound by the following terms.

January 8, 2026

User Acceptance

By using this website or placing an order, you acknowledge these conditions and agree to comply with them in full. If you do not accept these terms, please do not use our services.

Definitions

The following definitions help clarify our terms and your rights.

  • ‘Site’ refers to galenoravex.world and all related web pages operated by us.
  • ‘User’ means any person browsing, interacting with, or purchasing via our site.
  • ‘Services’ refers to purchasing and sending flowers or gifts, plus any customer support.
  • ‘Content’ covers all text, images, graphics, and materials shown on this site.

Service Use Policy

Services must be used only for lawful personal purposes as outlined. Commercial use requires our written consent.

Eligibility

You must be at least 18 years old or have parental consent to purchase products. Ordering for minors must be supervised by an adult.

We reserve the right to verify age or reject orders if requirements are unmet.

User Responsibilities

Respectful use and accurate information help us serve you better.

  • Provide true, complete details for all orders and questions.
  • Follow our guidelines and do not disrupt other users’ experience.
  • Comply with Malaysian laws and respect fair trading standards.
  • Accept that unauthorized site use may be prosecuted.

Prohibited Uses

Certain behaviors can result in denied access.

  • Posting false or misleading information about products or services.
  • Attempting unauthorized access to our systems or data.
  • Using our brand or materials for commercial gain without approval.
  • Transmitting harmful or unlawful content via the website.
  • Interfering with site security or technical functionality.

Intellectual Property Rights

All content, images, logos, and materials on this site belong to us or our licensors. They may not be reused without written authorization. Trademarks and brand elements remain the property of galenoravex.world and affiliates.

User Content Policy

User-submitted content, such as reviews or messages, should be respectful and not infringe on any rights.

User Content Rights:

By submitting content, you grant us a license to use it on our site or in marketing, always with respect to your privacy.

Privacy and Cookie Policy

Personal data is collected and managed under Malaysia’s privacy laws. See our policies for your rights and protections regarding information use, sharing, and retention. Read privacy policy

Limitation of Liability Disclaimer

Our site is provided for convenience and reference only. Please read this section carefully.

General Warning:

We are not liable for inaccuracies, unavailability, or interruptions. Service provision can be affected by external factors beyond our control.

Liability Limitation

To the extent permitted by Malaysian law, we are not responsible for direct, indirect, or incidental damages from using our website or services.

Indemnity

You agree to hold us harmless for any claims, losses, or damages resulting from your site use or breach of these terms.

Dispute Resolution Process

If you have an issue, contact us first to seek a resolution.

Arbitration

Any unresolved disputes may be referred to binding arbitration under Malaysian law, as appropriate.

Legal recourse and process rights remain protected as required by law.

Online Dispute Resolution

You may use official channels to resolve consumer disputes online.

See our contact information here: See our contact information here

Applicable Law and Jurisdiction

These terms are governed by Malaysian law. Any legal proceedings must be initiated within Malaysia.

Termination

We may suspend access or end accounts for violations, fraud, or misuse. You may also close your account at any time by contacting us.

Modifications

We can amend these terms from time to time. Material changes will be highlighted on our website.

Severability

If any section is ruled unenforceable, the rest of the terms remain effective.

Entire Agreement Statement

These terms form the full understanding between you and Galenoravex regarding your site use and supersede prior communications.

Contact for Terms Queries

Questions? Reach out to our support team for clarification about these terms.

Email contact: content@galenoravex.world

Phone: +603-6725 0601

Address for queries: Infinity8 Reserve JBCC, Level 18 & 19, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia

Effective on date: January 8, 2026

Version: 1.1